What your customer said. And what you made of it.
Upload the transcript of a first call. You get an analysis built on the grid Markus Eilers uses to assess sales teams in a mystery shopping. Every question you asked is classified, every objection shown with the customer's reaction. Plus the point where the conversation tips, and three sentences for the next one.
- Under five minutes
- Transcript encrypted, delete any time
- Free with a company email
Paste your transcript
From Teams, Zoom, Meet, Granola or as a file (.txt, .vtt, .srt). Ideally with a name before each turn.
Where should we send the result?
The transcript is processed only for the analysis and discarded afterwards. We store the results and short quotes so you can open the link again later.
What you get
Five criteria
Smart questions, dangerous assumptions, serial questions, offer, empathy — every rating with a quote from your call.
Your chain of questions
Every question classified: open or closed, pain, evidence, impact or hypothetical. You see where the chain breaks.
Three sentences
The three levers with the biggest effect, each with a sentence you can say exactly like that next time.